RETURNS

Any items $100.00 & over (with the exception of a few select/marked wedding dresses) are returnable for store credit only - less shipping fees. The only time we refund shipping charges is if we sent you the wrong item.

A few select wedding dresses are eligible for a refund - less a 10% restock fee & shipping charges - instead of a store credit. We understand brides have a budget for their dress & vintage wedding dresses can be very expensive. RULES: Dress(s) must be in the mail within 2 days from when PO delivered it to you (not when you opened the box) with all tags & belts, etc. still attached. No more than 2 eligible dresses at a time. Dress must also be in the exact same wonderful condition we sent it to you in: NO perfume, no makeup, no odors, no tears, no broken zippers, no torn seams, etc...We take extensive photos of all seams, tags, etc.. before it goes in the box to be shipped. Once dress is received we will refund your card or account. Eligible dresses are marked on their description page.

Store credits are good forever & if there's something specific you want we make a real effort to go out & try to find it if we don't have it in our warehouse. Your own personal shopper! We do not make refunds.

Foreign orders are returnable for a store credit, less shipping fees. Item must be post marked within 3 days of your delivery date & all of our return policies apply: Must be in the same condition we sent it and all tags must be attached & undamaged.

International Checkout returns have more restrictions. They're the ones who place the order on your behalf so some IC orders are not returnable, but, email us within 1 day of your delivery time to request it & if you they approve a return your order must be in the mail within 3 days of your delivery date.

All shipping costs, customs, duty fees, or any other charges related to shipping & taxes are the customers responsibility.

Please email us with questions.

All our items are sold in as described/as is condition but please remember all items are pre owned authentic vintage clothing from the era advertised & will have a varied degree of wear from near mint condition to well worn. Refer to the condition chart &/or email us for more info about the item you want. Some small flaws & or repairs are not mentioned, especially if they're hidden (under the collar for example), on the inside, or so small they do not effect the wearing of the item or don't show up on camera. If they're on the front (rare) we would absolutely mention it. We do try our hardest to mention most all, if not all flaws with photos. We're so successful because our customers are happy when they open the box! But, we're human so once in a while (not often) we may miss something small or make a mistake, we're as friendly as you are, so just politely email us & we'll work it out. Thanks!

TAGS - Please try on before you remove our tags. Once tags are removed the item is yours to keep no exceptions.

Sadly there are a few bad apples out there who purposely damage our clothing in hopes of getting your money back by saying we sent it to you that way. We will not accept any return at all if you damage your items. We take tons of up close photos of each & every item inside and out before it goes in the mail.

Please return items in same great clean condition as we sent it.

Due to sanitary reasons lingerie is not returnable.

If an order is canceled before it ships or even on the same day you placed the order, it's still subject to our policies & you are given a store credit.

If you need an alteration please arrange appointment before you receive the dress/item as we have a 3 day return window after delivery.

Placing an order with PoshGirlVintage.com means you agree to all our terms of use policies.

We want you to be happy & return to shop so please feel free to speak to us about any issues or questions you have. Thank you!

HOW TO RETURN YOUR ORDER:

EMAIL US - Stating you want to return the item. Wait for our confirmation email so we can give you instructions & return authorization #.
PUT ORDER IN THE MAIL WITHIN 3 DAYS Of YOUR DELIVERY DATE - Items need to be post marked within 3 days of your delivery date not from when you opened the box & in the exact same condition as we sent it out in with all tags still attached. This includes NO odors such as smoke, perfume, food, etc. NO alterations, split seams, stains, pet hair, or make up smudges, etc... All belts & other decorations, if any, must be returned together. Late returns will be denied or subject to restock fees of 10% or more depending on how late they are & is at our discretion. If dirty or damaged clothing is returned it will be denied or a cleaning fee deducted at our discretion.
AS SOON AS WE RECEIVE IT - We'll send you your store credit & it's good forever. We're not responsible for lost or damaged items. Please insure.

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